lundi, avril 06, 2009

E-Mail Marketers Sending in the Dark

Ignorance, budget constraints among reasons why not

The proposition for e-mail marketing in the Web 2.0 world is simple—a low-cost medium with a good return on investment that can be easily tracked.

But for many e-mail marketers, tracking is proving tricky.

According to eROI, 18% of US e-mail marketers are not tracking the effectiveness of their campaigns.

US E-Mail Marketers Who Track E-Mail Campaign Results, February-March 2009 (% of respondents)

Reasons for not tracking varied. Most marketers not tracking site conversions did not know how. Lack of time and budget were also concerns.

Similarly, the biggest reasons for not tracking e-commerce conversions were lack of knowledge and budget.

Source: eMarketer